Krikya Co Privacy Policy – Our Commitment to Protecting Your Data

1. Introduction

Krikya co (operated by krikyaco.net, hereinafter referred to as "we", "us", or "krikya co") respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains what data we collect, how it is used, and what rights you have.

This privacy policy applies to all krikya co services — including the website, mobile app, and any associated platforms. We operate in compliance with international data protection laws and standards.

If you have any questions, please reach out to us using the contact details provided at the bottom of this page.

2. What Information We Collect

Krikya co may collect various types of information from you. A detailed breakdown is provided below:

3. How Information Is Collected

Krikya co collects your information through several methods. We are committed to being fully transparent about each of them.

• Directly from you: During registration, KYC submission, support team contact, or promo claims.
• Automatically: When you use the site or app, cookies and tracking technologies collect your IP address, device, and browser information.
• From third parties: Necessary information may be obtained from identity verification agencies or payment providers.
• From social media: If you use social login, basic profile information may be received from the relevant platform.

4. Purpose of Data Use

Krikya co uses your information only for the legitimate purposes outlined below. We never use your data for unnecessary or unauthorized purposes.

5. Sharing Information with Third Parties

Krikya co never sells your personal data. However, limited information may be shared in the following circumstances to operate our services:

• Payment Providers: Approved payment gateways including bKash, Nagad, and Rocket receive only the information necessary to complete transactions.
• Identity Verification Agency: Name and identity document details may be shared with third-party verification agencies as part of the KYC process.
• Law Enforcement: Information may be shared with relevant authorities when required by a court order or legal obligation.
• Technology Partners: Hosting and cloud service providers may access limited data to ensure the site functions properly.
• Audit Agency: Gaming and financial data may be shared with regulatory auditors to meet licensing requirements.

6. Cookie Policy

Krikya co uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve site functionality.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

7. Data Security Measures

Krikya co uses industry-leading security technology to protect your data. Our security framework is outlined below.

• 256-bit SSL Encryption: All data transmissions are fully encrypted. Third parties cannot access or read your information.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Regular Security Audits: Independent security experts conduct regular audits of our systems.
• Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
• Restricted Staff Access: Only authorized personnel are permitted to access the data they need.
• Data Backup: Regular backups are maintained on secure servers.

8. Your Rights

As a krikya co user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

9. Data Retention Periods

Krikya co does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the full duration the account is active, and up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For the duration the account is active, and up to 2 years after closure.
• Cookie Data: As per each cookie's set duration (maximum 2 years).
• Support Communication Records: 3 years from the date of last contact.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

10. Children's Privacy

Krikya co is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

11. Changes to the Privacy Policy

Krikya co reserves the right to update this Privacy Policy as needed. When changes are made, we take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, users will be notified via email or on-site notification.
• Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

We encourage you to check this page regularly for any updates.

12. Contact Us

For any questions or complaints about this Privacy Policy, or to exercise your rights, please reach out to us through any of the channels below.

We will endeavour to respond to your request within 30 business days of receipt.